Contact

How Can We Help Today?

Owned and operated by StellarWorks140LLC, our team is ready to help with any question about saunas, greenhouses, robotic mowers, and more.

We typically respond within 24 hours on business days
Ways To Connect

Choose Your Preferred Channel

Email
support@BackyardQuantum.com
Replies within 24 hours
Phone
(313) 824-2197
Mon-Fri, 9 AM - 5 PM EST
Common Questions

Frequently Asked Questions

How long does shipping take?

Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items like saunas and greenhouses may include additional delivery details at checkout.

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment directly through the carrier's website. If you have any trouble locating your tracking info, send us an email and we will look into it for you.

What is your return policy?

We offer 30-Day Returns on eligible items. If something does not meet your expectations, please refer to our Return Policy page for complete details on how to start a return. We want you to feel confident in every purchase.

Can I exchange an item instead of returning it?

Please contact us with your order number and the item you would like instead, and we will walk you through the process.

How do I choose the right outdoor sauna for my backyard?

Consider the available space in your yard, how many people will use it, and whether you prefer a barrel, cabin, or pod design. Our product pages include detailed dimensions and capacity info to help you compare. Feel free to contact us if you would like personalized guidance.

Are the greenhouses suitable for year-round growing?

Many of our greenhouses are designed with durable, weather-resistant panels and ventilation features that support extended growing seasons. Each product listing includes specific material details and climate recommendations so you can find the best fit for your region.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Drop Us A Line

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Outdoor Saunas
Greenhouses
Outdoor Showers
Robotic Lawnmowers
Order Support
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Timely Responses

We aim to reply to every inquiry within one business day so you are never left waiting.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Every sauna, greenhouse, and mower is built with durable materials designed to perform season after season.

Free Continental Shipping

Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with no order minimum required.